Privacy Policy

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PRIVACY POLICY — Hollywood Glamour

Last updated: 1st November 2025

Hollywood Glamour (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book training, or participate in online or in-person courses.

1. Information We Collect

We may collect the following information:

Personal Details

• Name

• Email

• Phone number

• Address (if required for certificates or billing)

Booking & Training Information

• Course enrolment details

• Appointment dates & times

• Course progress (online modules)

Payment Information

We do not store card details.

Payments may be processed by:

• GoDaddy

• That-Time booking system

• Klarna

• Clearpay

• Stripe / PayPal

• Kartra / LDT (online courses)

Technical Information

• IP address

• Device type

• Cookies

• Login details (online courses)

2. How We Collect Your Information

We collect information when you:

• Book online

• Sign up for training

• Contact us via Instagram, Facebook or WhatsApp

• Register for online courses

• Fill out contact forms

• Make a payment

• Use our website

3. Why We Use Your Information

We use your data to:

• Process bookings

• Deliver online and in-person training

• Provide certificates

• Manage your account

• Send updates and confirmations

• Improve our services

• Meet legal and insurance requirements

We never sell your data.

4. Legal Basis (UK GDPR)

We process your data based on:

• Contract

• Legitimate interest

• Consent (marketing)

• Legal obligation (insurance/tax)

5. How We Protect Your Data

We use:

• Secure servers

• Password protection

• Encrypted platforms

• Limited staff access

We keep data only as long as necessary for training and legal requirements.

6. Sharing Your Information

We only share your information with trusted third parties required to run our business:

• GoDaddy

• That-Time

• Kartra

• LDT

• Payment processors

• Email service providers

• Insurance providers (only if required)

7. Your Rights

Under UK GDPR you have the right to:

• Access your data

• Correct your data

• Request deletion (exceptions apply)

• Withdraw consent

• Request a copy of your data

Contact:

📧 Hollywoodglamourinfo@icloud.com

8. Cookies

We use cookies for:

• Website functionality

• Analytics

• Login sessions

• Personalisation

You can disable cookies through your browser at any time.

. Contact

Hollywood Glamour

📍 12 Rennie Business Units, Factory Place, Saltcoats, KA21 5LZ

📱 WhatsApp: +44 7478 466370

📧 Hollywoodglamourinfo@icloud.com